Shipping Policy

Order Processing

Orders are typically processed within 1–5 business days after payment is received. Orders are processed Monday through Friday, excluding weekends and U.S. holidays.

Once your order has shipped, you will receive a shipping confirmation email with your tracking information.

Shipping Locations

We currently ship within the United States only.

Shipping Costs

We offer free standard shipping on all U.S. orders of $35 or more.

Shipping costs for orders under $35 are calculated at checkout.

Address Changes

If you need to update your shipping address, please contact us as soon as possible after placing your order.

We cannot guarantee address changes once your order has been processed or shipped.

Email: info@poofofficial.com

Shipping Delays

While we strive to deliver your order as quickly as possible, occasional shipping delays may occur due to weather, carrier delays, holidays, or other circumstances beyond our control.

If there is a significant delay with your order, we will notify you using the email address provided at checkout.

Carrier Responsibility

Once your order has been shipped and tracking information has been provided, POOF! is not responsible for delays caused by the shipping carrier, weather conditions, or incorrect shipping information provided during checkout.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to initiate a claim.

We are happy to assist by providing any available shipping information if needed.

Questions

If you have any questions regarding your order or this Shipping Policy, please contact us.

POOF!

Email: info@poofofficial.com
Mailing Address:

PO Box 36
Sarasota, FL 34230
United States