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Privacy Policy

Last Updated: July 2026

POOF! ("POOF!," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with our services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information.

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

Payment Information

When you make a purchase, payment information is processed securely by our payment providers. We do not store your complete payment card information on our servers.

Account Information

If you create an account, we may collect:

  • Username

  • Password

  • Order history

Order Information

We may collect information relating to your purchases, including:

  • Products viewed

  • Shopping cart contents

  • Purchase history

  • Returns and exchanges

Communications

Information you provide when contacting customer support, submitting inquiries, leaving reviews, or communicating with us by email, social media, or other channels.

Device & Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Usage statistics

  • Cookies and similar technologies

Website Usage Information

Information regarding how you browse and interact with our website, including pages visited, time spent on pages, clicks, and navigation behavior.

How We Collect Information

We collect information:

  • Directly from you when you make a purchase, create an account, subscribe to emails, or contact us.

  • Automatically through cookies and similar tracking technologies.

  • From trusted third-party service providers that help us process payments, fulfill orders, analyze website traffic, provide customer service, and operate our business.

  • From marketing or advertising partners where permitted by applicable law.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders.

  • Ship products.

  • Process payments.

  • Provide customer support.

  • Maintain your account.

  • Personalize your shopping experience.

  • Improve our website and Services.

  • Communicate regarding orders and account activity.

  • Send promotional emails or marketing communications (where permitted or with your consent).

  • Detect and prevent fraud or unauthorized activity.

  • Maintain website security.

  • Comply with legal obligations.

  • Enforce our Terms & Conditions.

Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences.

  • Keep you logged into your account.

  • Analyze website traffic.

  • Improve website functionality.

  • Measure marketing performance.

  • Provide relevant advertising where permitted by law.

Most web browsers allow you to disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including providers of:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website hosting

  • Cloud storage

  • Analytics

  • Email communications

  • Marketing services

  • Customer support

These providers receive only the information necessary to perform their services and are contractually required to safeguard your information.

We may also disclose information:

  • To comply with applicable law or legal process.

  • To protect our rights or property.

  • To investigate fraud or security concerns.

  • In connection with a merger, acquisition, financing, or sale of business assets.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate parental consent, we will promptly delete that information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders.

  • Maintain customer accounts.

  • Comply with legal obligations.

  • Resolve disputes.

  • Enforce agreements.

  • Support legitimate business operations.

When personal information is no longer needed, we securely delete or anonymize it where practicable.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we maintain about you.

  • Correct inaccurate information.

  • Delete your personal information.

  • Request a copy of your personal information.

  • Object to or restrict certain processing.

  • Opt out of targeted advertising where applicable.

  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the information below. We may need to verify your identity before processing your request.

Marketing Communications

If you subscribe to our marketing emails, you may unsubscribe at any time by clicking the Unsubscribe link included in our emails.

Please note that even if you opt out of marketing communications, we may still send transactional emails related to your orders or account.

International Data Transfers

If you access our Services from outside the United States, your information may be transferred to, stored, or processed in the United States or other countries where our service providers operate. By using our Services, you consent to these transfers where permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised Last Updated date.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us.

POOF!

Email: info@poofofficial.com

Mailing Address:

PO Box 36
Sarasota, FL 34230
United States

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